1. What We Collect
- Information you share when you enquire or book by phone, WhatsApp, email or through our website, such as your name, contact details, stay dates, number of guests and any special requests.
- Your email address, if you subscribe to our newsletter.
- Identity details presented at check-in, as required by law.
- Information collected by third-party booking platforms is governed by their respective privacy policies.
2. How We Use Your Information
- To respond to your enquiries and to arrange your stay, event or experiences.
- To meet our legal obligations, including guest registration.
- To send updates, newsletters, or offers, only if you have opted in. You can unsubscribe at any time.
- To improve our website and our stays.
3. Sharing of Information
- We do not sell your personal data or share it with unaffiliated third parties for their marketing.
- We share only what is needed with the booking platforms, payment providers and local experience partners that help us deliver your booking.
- We may disclose information to authorities where required by law.
4. Security
- We take appropriate measures to protect your data. However, transmission over the internet is never completely secure.
5. Your Rights
You may request access, correction, or deletion of your data by emailing us at
sales@hipnoetic.com.
